Notice to Clients with Passport Appointments at the Embassy:
a.) The Embassy will only allow entry to clients whose name appears on our appointment booking system and who is able to present a completed and signed application form.
b.) People assisting a client with a booking may be allowed entry, subject to security procedures.
c.) Parent/s of child applicants will be allowed to attend the appointment on their behalf - children under 16 y/o are not required to attend the interview.
d.) All clients will be required to present ID and undergo security procedures.
Important Reminders:
a.) Payment will be taken during your appointment. Details on payment methods and fees are found here
b.) Original Documents must be presented during the passport application appointment. Failure to do so will result in delays or non-acceptance of a passport application.
c.) Parent/s of child applicants must provide their IDs and proof of their current residential address.
d.) Blank applications are not available. All applications must be completed through the Australian Passport Office (passports.gov.au) portal.
e. Passport processing times may take at least six weeks - you are strongly discouraged from making travel plans if your passport if you have an expired or nearly-expiring passport. You may check your application status through the Check Passport Application Status site.
Photo Guidelines and Suggested Studios:
a.) Photos must be printed on high-quality, glossy paper. Photos printed on matte (dotted/spotted) paper are not acceptable. You may present the attached guide to a professional photographer or photo studio, for their reference. Photoshopped and edited photos are not acceptable and will be rejected.
b.) Some studios may utilize post-photo capture software or "green screens"/ background color replacement, which may result to inadvertent editing. The passport applicant is responsible to ensure the background and applicant's facial features have not been edited in any way, including removal of face marks (freckles, moles, age spots etc) and flyaway hair/natural hair curling.
c.) Suggested photo studios:
Note: The following list of studios is provided for the information of Australian passport applicants and does not purpot to be an exhaustive list. A passport applicant must still ensure the photo is compliant with the Australian Passport Office's Photo Guidelines
i. Island Photo (Glorietta Branch):
- Level 3, Glorietta 3, Makati City
ii. Island Photo (Salcedo Village Branch):
- V.A. Rufino cor San Agustin Streets, Salcedo Village, Makati City
iii. General Photo
- Level 1, Glorietta 3, Makati City
iv. Photoline
- located in most Ayala and SM Malls
- specify high resolution (no pixels) and heavy-weight glossy prints
v. Great Image
- located in most Ayala, Megaworld, Robinsons, and SM Malls (List of Studios)
- specify raw image is required; no editing or brightness adjustment
d.) Obtain the raw, digital copy / .jpeg file from the photo studio as a back-up to your submitted passport photos.
Applying by Courier:
A.) Adult Passport Renewals
For adult passport renewals, you must be 18 years and over and you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
Please visit our guide to obtain further information on renewing an adult passport:
Guide for Adult renewal application (PC7) by courier (embassy.gov.au)
B.) Child Passport Renewals
For child passport renewals, the child must:
- be aged up to 15 years old and
- has held a previous Australian passport
Please visit our guide to obtain further information on renewing a child passport:
Guide for Child renewal application (PC8) by courier.
Note: Applications for first-time child passports and applicants aged 16 or 17 must be lodged in person.
Applying In-Person:
Processing Times:
Processing time is a minimum of six (6) weeks - you are discouraged from making any travel plans if you do not have a valid passport.
Express options are not available for applications lodged outside of Australia.
A.) Adult Passport - Renewal in person
- To renew an issued 10-year adult passport, which has your current name, date of birth, place of birth and gender, and the passport has not been reported lost, stolen, or cancelled.
B.) Adult Passport - First Adult Passport / Replacing a Lost or Stolen Passport
- Applying for a first-ever Australian passport as an adult OR
- Applying for a first adult passport when your child passport was issued to you at 15 years or younger OR
- Replacing a passport reported lost or stolen OR
- Applying for your first passport after resumption of citizenship OR
- Applying to replace a limited validity passport, emergency passport, or other temporary travel document OR
- Issued passports prior to 1 January 2006
C.) Adult Passport - Change of name
- You have changed your current name, date of birth, place of birth and/or gender since the last passport issued to you
D.) Adult Passport - Applying for concurrent passport
- Subject to approval, you can apply for a concurrent passport – a second passport of the same kind as your first – to facilitate international travel.
E.) Adult Passport - Replacement Passports
- If your passport has minor damage or has no more visa pages
F.) Child Passport - First Passport or over 15 years old
- To apply or renew a child's passport (5-year validity)
Lost Passports / Urgent Travel
- If your passport has been lost/stolen or you have urgent travels, please call the Consular Section on +632 7757 8100 or send an email to [email protected]
- Further options will be provided to you depending on your travel plans
Booking An Appointment:
You may book an appointment through the "Book Appointment" link below:
To lodge two applications at the same time, select Two (2) Passport Applications (Family) or for three applications, select Three (3) Passport Applications (Family).
Visiting Our Office:
- You must have an appointment to visit our office. If you are unable to attend your interview appointment, please cancel your appointment online or notify us by sending an email to [email protected]
- Please arrive 15 minutes before your appointment time. We reserve the right to cancel your appointment if you are late.
Visas and Citizenship Enquiries:
- The Consular Section does not process Citizenship or Visa applications and is not able to respond to Australian visa or citizenship enquiries.
- For citizenship and visa enquiries please contact the Department of Home Affairs, or through your ImmiAccount.
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Further information can be found on our website.
Frequently Asked Questions
My Australian passport is still current but has less than six months’ validity. Can I still use it to enter Australia?
- Yes, border authorities will admit you to Australia even with less than six months' validity on your Australian passport. However, you will have to check with your airline and/or the relevant immigration authorities if you are transiting through another country. Commercial airlines offer flights to depart the Philippines.
- For dual nationals, the Department of Home Affairs advises that Australian citizens should use their Australian passport to enter and leave Australia. For further information, you may visit their information page: Travelling as a dual citizen (homeaffairs.gov.au)
- For further information, please see: Entering Australia
Do I need to apply if I'm not planning to travel?
- Passport applications are voluntary and you may opt to apply for one if you have travel plans. Kindly allow a minimum of six (6) weeks to process your passport. Please do not make any travel plans until you receive your new passport.
What happens if my passport expires during this time?
- There is no penalty for letting your passport expire. Renewing a passport is a personal choice, but you may not be able to leave the Philippines without a valid passport. If you do plan to travel or need a passport for another reason, we encourage you to read our "Quick Guides for applying a passport" for requirements and information.
What if I need to travel unexpectedly due to an emergency?
- You may be eligible for an emergency passport, however, these passports are only valid for seven months and don’t have a chip. Because of this, there are restrictions on using them in some countries. Check the visa requirements of any country you plan to enter or transit.
- Emergency passports are issued if you have confirmed travel plans and cannot await the six weeks processing period (excluding courier timeframes), and will be assessed on a by-case basis.
- All persons with parental responsibility over minors seeking to apply for an emergency passport will be required to provide consent.
- You may email [email protected] and explain your reasons in requiring an emergency passport. Please ensure you provide your contact details. We can generally issue an emergency passport within 2 to 3 working days (subject to approval).
Having received an emergency passport, how do I apply for a full validity passport?
- If you have been issued with a temporary or emergency passport, you must lodge a new passport application using the PC8 Application for an Australian Passport Overseas (not the renewal form) in person at our office. Adults may lodge at any location worldwide. For child applications, the application must be lodged at an office in the country where the child is physically located.
Passport Fees
The Australian Embassy in Manila does not accept cash payments for its Notarial and Passports services.
Please ensure you bring a MasterCard or Visa debit/credit card or a Philippine bank manager’s cheque made payable to ''Australian Embassy in the Philippines'' for payment. We do not accept personal cheques. Fees are charged in either Philippine Pesos or Australian Dollars and change monthly, therefore be certain of the correct amount to be paid, especially if you intend to pay via manager's cheque.
Please click the following link 'Passport Fees' for current fees.
PRIVACY POLICY
The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Australian Embassy's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.
Consular Section Contact Details
Consular Section
Australian Embassy
Level 23 Tower 2, RCBC Plaza 6819 Ayala Avenue
Makati City 1200, Metro Manila, The Philippines
Telephone: +63 2 7757 8100
Facsimile: +63 2 7757 8344
Email: [email protected]
List of Embassy Holidays