Adult Passport - First Adult Passport / Replacing a Lost or Stolen Passport

Step 1- Check your eligibility for an adult passport.

Adults who are applying for an Australian passport should use the Overseas Passport Application Form  (PC8) if:

• you are applying for a first ever Australian passport OR
• you are applying for a first adult passport when your child passport was issued to you at 15 years or younger OR
• you are replacing a passport reported lost or stolen OR
• you are applying for your first passport after resumption of citizenship OR
• you are applying to replace a limited validity passport, emergency passport, or other temporary travel document OR
• your passport was issued prior to 1 January 2006 OR
• you have changed your current name, date of birth, place of birth and/or gender since the last passport issued to you OR

Step 2 - Fill out your application form (Australian Passport Overseas Application) (PC8 / five-page application). 

You may complete your form by online by visiting this link: https://online.passports.gov.au/.

This link will allow you to confirm that you are eligible to renew your adult passport. Do note remove any page from the application - we require all five pages during the application submission. 

Note: You cannot download blank forms.

After you have completed your form online, print it and sign inside the white box and date the application form. Make sure there are no alterations to signatures or dates.

Step 3 - Prove your Australian Citizenship

You must provide either an original Australian Citizenship Certificate or an original full Australian Birth Certificate to prove Australian citizenship. Extracts, commemorative birth certificate or birth cards cannot be used. If you were born in Australia after 20 August 1986, you must also provide one of the following four documents:

1. Your Australian passport issued on/after 1/1/2000 that was valid for 2 years or more; or
2. One parent’s full Australian birth certificate (parent born prior to 20/8/1986); or
3. One parent’s Australian passport issued on/after 20/8/1986 that was valid for 2 years and was valid at the time of the applicant’s birth; or
4. One parent’s Australian citizenship certificate, valid at the time of the applicant’s birth.

If you cannot provide the above documents, you must get a certificate of citizenship.  Please refer to the Australian Citizenship section under Visas and Citizenship for further information.

If your Australian citizenship document does not show your sex or place and country of birth, you must provide your original birth certificate (not an extract, commemorative birth certificate or birth card) or, if you cannot present your original birth certificate, your foreign passport.

Translation of foreign documents

Any supporting documentation that is not in English will need an original full English language translation provided by a registered translation service.

Step 4 - Take two passport photos. Some photo shops may not have the most updated Australian passport photo specifications. Home-printed photos are usually not acceptable as there are strict requirements. Please carefully check on the Passport photo guidelines to avoid rejection.  

The “crown of head” is where the top of your skull would be if it were visible. It is not the top of your hair or the start of your hairline. Picture yourself bald and measure from the top of your skull to the tip of your chin.

Your Guarantor (see Step 6) must endorse one photo in black pen as follows: “This is a true photo of [the applicant’s full name]”, and then sign it below. Do not use paper clips or staples to attach photos to the form as this may make them unusable.

New policy on passport photos (since 01 July 2018)

Australia Passport Office no longer allows glasses in passport photos taken from 1 July 2018.  Glasses may be allowed in rare circumstances where glasses cannot be removed for medical reasons (e.g. the applicant has severe light sensitivity or recently had eye surgery and glasses are necessary to protect their eyes).  In these cases, a medical certificate is required to be presented at lodgement of the passport application.  The medical certificate must be signed by a medical practitioner and state the medical reason glasses cannot be removed.

Step 5 – Guarantor

As well as endorsing your photo, ensure Section 11 is completed by a guarantor who meets the following criteria:

• is 18 years of age or over
• has known the applicant for at least 12 months
• is not related to the applicant by birth, marriage, de facto or same sex relationship, or live at the applicant's address
• holds a current (unexpired) Australian passport that was issued with at least two years validity OR be currently employed in the following approved professional or occupational group.
  • Accountants with membership of an association
  • Bailiffs & Sheriffs
  • Barrister, Solicitors & Patent Attorneys
  • Bank Managers
  • Chartered Professional Engineers
  • Civil Servants - with at least 5 years continuous full-time service
  • Clerk of Courts or Petty Sessions
  • Dentists
  • Elected Representatives/Officials
  • Judges
  • Marriage Celebrants (i.e. parish priests, imams)
  • Registered Pharmacists
  • Registered Chiropractors
  • Registered Physiotherapists
  • Registered Optometrists
  • Registered Mid-wives
  • Police Officers - with at least 5 years continuous full-time service
  • Postal Managers
  • Registered Medical Practitioners (Doctors and GPs only)
  • Registered Nurses
  • Registered Veterinary Surgeons
  • Registered Teachers - with at least 5 years continuous full-time service

Step 6 – Additional documents

To know more about Step 6, you may visit the APO's website

You need specific documents to prove your identity. You must provide the following combinations of original documents:

• One document from category A, and
• One document from category B
• If neither of these documents shows your current address, you must also provide one document from category C that shows your current address.

Category A (All Category A documents should be current at the time of application)

• Current driving licence issued by an Australian/foreign government’s driving/traffic/motor vehicle licensing authority
• Foreign residency card
• Australian Proof of Age or Photo Card

Category B (All Category B documents must be current at the time of application, with the exception of the Australian passport)

• Health card issued by a government authority
• Credit card or bank account card with current signature on the back
• Foreign passport
• Previous Australian Passport (issued on or after 1 July 2000 with more than two years validity that has not been expired for over ten years)

Category C (All Category C documents must be no more than 12 months old at the time of application and show your current residential address)

• Utilities bills
• Bank or credit card statements
• Motor vehicle registration or insurance papers
• Property rates notice or property lease agreement
• Home insurance papers

For Lost/Stolen Passports:
NOTE: If your passport has been lost, stolen, or misplaced (and cannot be found with finality), you must provide additional evidence (i.e. police report or affidavit of loss), explaining the circumstances of the loss or theft.
Step 7 – Lodge your application and pay the fee. Appointments for passport applications must be booked online. Before booking an appointment, please read the relevant information and ensure you have all the requirements as we cannot proceed with your application if you do not bring the correct documentation.

• All passport applications/renewals will require a face to face interview with the applicant (16 years and over), with the exception of minors (below 16).  A parent or a person with parental responsibility must lodge on behalf of minors.
• For children ages 16 and 17, the child and at least one parent are required to attend the interview.

Things to bring:

1. The completed and signed Australian Passport Overseas Application form.
2. Your most recent Australian passport (if you have one).
3. Proof of citizenship (see Step 3).
4. Two passport photos (see Step 4).
5. Additional documents (see Step 6).
6. A (Mastercard/Visa) credit or debit card to pay the fee or a manager's check payable to ''Australian Embassy in the Philippines''
7. Prepaid self-address envelope from JRS Express courier service (if you wish to have the passport delivered to you)

 Passport fees

• You can view more information on passport fees
• Payment can be made in either Philippine Pesos or Australian dollar

To book an appointment, please click on the 'book appointment' button below.

Cancelling or rescheduling your appointment

• You will be sent an email notification through setmore.com each time an appointment is booked – it will contain an appointment cancellation/modification link and will appear as per below: 
• If you want to modify an appointment, click "Reschedule" and you will receive a message on a new tab allowing you to modify the appointment.
• If you want to cancel an appointment, click "Cancel Appointment" and you will receive a message on a new tab asking you to confirm cancellation.
• If you require assistance, please send your email to [email protected].

Allow up to six (6) weeks of processing

Kindly allow six (6) weeks for processing.  You may choose either to collect your passport or have it sent to your local address by courier. If choosing the courier service, kindly provide a self-addressed prepaid envelope from JRS Express courier service. Your envelope is what we will use to send your passport to your nominated address.