Passports

Notice to clients with passport appointments at the Australian Embassy in the Philippines

We can only allow entry of clients whose names appear in our appointment booking system.
Please bring your completed and signed application form, together with all required supporting documents.
A person assisting a client may be allowed to enter, subject to security screening requirements.
At least one parent or a person with parental responsibility for the child must attend when lodging the child’s passport application.
Children under 16 years of age do not need to attend the appointment.
Applicants aged 16 and 17 must attend the appointment in person. A parent or person with parental responsibility should also attend.
Clients should present valid ID and undergo security screening.
Please arrive 15 minutes before your appointment to allow time for security screening. If you arrive late, we may need to cancel or reschedule your appointment.
You can amend, reschedule, or cancel your appointment using the links in your appointment confirmation email. If you need assistance, please email us at [email protected].
Please select the correct service and number of applications when booking. If you select the incorrect service, we may not be able to assist you fully at your appointment.

Important reminders

Australian passports are printed in Australia. You should allow a minimum of six weeks for processing from the date a complete application is lodged and payment is made. If you choose courier delivery, additional delivery time will apply. Delivery timeframes vary depending on the courier and destination. Please contact the courier directly for information about delivery timeframes.
Passport applications must be completed through the Australian Passport Office portal.
Priority processing is not available for passport applications lodged outside Australia.
Do not make travel plans unless you hold a valid passport.
We will take payment when you lodge your application. If you submit your application by courier, we will contact you to arrange payment after the assessment of your application is complete. For payment methods and current fees, visit the Consular and Passport Fees .
You must bring original supporting documents to your appointment.
Incomplete applications or missing supporting documents may delay processing or result in your application not being accepted.
Parents of child applicants must provide proof of identity and evidence of their current residential address.
Child passport applications lodged without full parental consent may take significantly longer to process.
You can check your application status online through the Passport application status.

Booking an appointment

To book an appointment, please click the button below and follow the prompts.

Select the correct type and number of services required.
For family applications, select Two (2) Passport Applications (Family) for applications consisting of two applications or Three (3) Passport Applications (Family) for applications consisting of three or more applications.
Appointments can be amended, rescheduled, or cancelled using the links in your appointment confirmation email.
If you have difficulties booking an appointment online, please email [email protected].

Passport collection

Once your passport is ready, we will contact you via email with collection or delivery instructions.
Passport collection arrangements, including whether an appointment is required, will be outlined in the collection advice sent by the Embassy.
Please bring a valid photo ID when collecting your passport.
You may authorise a representative to collect your new passport. Your authorised representative must present a written authorisation and a valid photo ID.

If you have retained your previous passport while waiting on your new passport to be issued and have an urgent need for travel, please contact us on +63 2 7757 8100 or email [email protected].

Photo guidelines

Passport photos must be less than six months old, printed as good-quality colour photographs on heavy-weight glossy paper, and taken against a plain white or light grey background.
The image must be clear, in focus, and show the applicant looking directly at the camera with a neutral expression.
Photos must not be retouched or digitally altered in any way, including the removal of moles, scars, wrinkles, freckles or other facial features. Photos with edited backgrounds (including green screen editing), filters, shadows, reflections, or other image enhancements may be rejected.
While professional passport photo providers are recommended, applicants are responsible for ensuring their photos meet Australian passport photo requirements. Applicants may be asked to provide new photos if the submitted images do not meet the required standard.

For detailed photo requirements and examples of acceptable and unacceptable photos, visit the Passport photo guidelines.

Suggested photo studios

The following list is provided for the information of Australian passport applicants only. It is not an exhaustive list. The Australian Embassy does not endorse any particular provider. Applicants remain responsible for ensuring their photos comply with the Australian Passport Office photo requirements.

Island Photo

Level 3, Glorietta 3, Makati City
Ground Floor, Makati Executive Center, V.A. Rufino corner San Agustin Streets, Salcedo Village, Makati City

General Photo

Level 1, Glorietta 3, Makati City
Ground Floor, Makati Central Square, formerly Makati Cinema Square, Chino Roces Avenue, Makati City

Photoline

Located in most Ayala and SM malls
Ask for high-resolution photos printed on heavy-weight glossy paper
Ask that no editing, retouching, filtering or background replacement be applied to the image

Great Image

Located in most Ayala, Megaworld, Robinsons and SM malls
Ask that no editing, retouching, filtering, brightness adjustment or background replacement be applied to the image

Applying by courier

Note: Applications for first child passports, first adult passports, and applications for applicants aged 16 or 17 must be lodged in person.

Adult passport renewals

You may renew your adult passport by courier if you are 18 years or older and your passport:

was issued when you were aged 16 or older
was issued on or after 1 January 2006
had at least two years’ validity when it was issued
has your current name, date of birth, place of birth and gender
has not been reported lost, stolen or cancelled.

If eligible, you may be able to keep your current passport and travel with it while your renewal is being processed.

If you have an urgent need to travel while waiting for your new passport to be issued, please contact us on +63 2 7757 8100 or email [email protected].

Child passport renewals

You may renew a child passport by courier if the child:

is aged 15 years or younger
has previously held an Australian passport.

Applying in person

Adult Passport - Renewal in Person

For an Adult passport renewal, you must be 18 years and over and you will need a passport that:

was issued when you were aged 16 or older
was issued on or after 1 January 2006
had, when it was issued, at least two years’ validity
has your current name, date of birth, place of birth and gender, and
has not been reported lost, stolen, or cancelled.

Adult passport – first adult passport or replacing a lost or stolen passport

You must lodge your application in person if you are:

Applying for your first Australian passport as an adult.
Applying for your first adult passport after holding a child passport issued when you were 15 or younger.
Replacing a passport that has been reported lost or stolen.
Applying for your first passport after resuming Australian citizenship.
Replacing a limited validity passport, emergency passport or other temporary travel document.

Adult passport – change of name or personal details (if your passport was issued before 1 January 2006)

You must apply in person if your name, date of birth, place of birth, or gender has changed since your last passport was issued.
You must provide original evidence of the change when lodging your application.
Documents issued outside Australia may require legalisation or translation before they can be accepted.

Adult passport – concurrent passport

A concurrent passport is an additional passport. In limited circumstances, we may issue an additional passport if you need to use two passports at the same time.
You may apply for a concurrent passport if visa processing times would cause significant travel delays with only one passport, if a destination country will not accept a passport showing evidence of travel to another country, or if you need an additional passport due to exceptional circumstances.

Adult passport – replacement passport

You may apply for a replacement passport if your passport has minor damage or has no remaining visa pages.
Your passport may be considered to have minor damage if you can still be identified as the passport holder, there is minor damage to the photo page, stitching or visa pages, and the document has not been tampered with or altered in any way.

Child passport – first passport or renewal

At least one parent or a person with parental responsibility for the child must apply in person when lodging a first child passport application or renewing an existing child passport.
Child passports are valid for five years, except for applicants aged 16 and 17 who may be issued a 10-year passport under Australian Passport Office requirements.
At least one parent or a person with parental responsibility for the child and the applicant/s aged 16 or 17 must lodge the application in person.
Children under 16 years of age do not need to attend the appointment.
Children aged 10 years and over should complete the passport signature section of the application form.
All persons with parental responsibility must provide consent unless an exception applies. Applications without full parental consent may take significantly longer to process.

Lost, stolen, damaged and emergency passports

If your passport has been lost or stolen, contact the Consular Section as soon as possible on +63 2 7757 8100 or email [email protected].
lProvide any relevant police report or police report number, if available
We will provide information about your options based on your travel plans and circumstances.
You may be eligible for an emergency passport if you have confirmed urgent travel plans and cannot wait for a full validity passport.
Emergency passports are usually valid for seven months and do not contain a chip. Some countries may not accept them for entry or transit. You are responsible for checking the visa and entry requirements of any country you plan to enter or transit.
Emergency passport applications are assessed case by case.
All persons with parental responsibility must provide consent for emergency passport applications for children.
If you intend to apply for an emergency passport and require additional information, send us an email to: [email protected]. Please include information outlining your circumstances including travel plans and contact details and we will get back to you.
Once all required documentation has been received, we will make every effort to process and issue an emergency passport on the same or next business day. However, issuance remains subject to approval and operational capacity, and processing times cannot be guaranteed. We therefore recommend that travel arrangements are not confirmed until the emergency passport has been issued.

Guarantors

Some passport applications require a guarantor. If a guarantor is required, the application form will include a section for the guarantor to complete (Form PC8, section 11). One-page adult renewal applications do not require a guarantor.

Guarantors must meet Australian Passport Office requirements. For detailed guarantor requirements, refer to the Referee and Guarantor Requirements.

Witnesses to parental consent

Witnesses to parental consent must be present when each person with parental responsibility signs the application form.
A witness cannot be related to the child or the consenting parent and cannot live at the same address.
Witnesses must provide their daytime phone number so they can be contacted about the application if required.
For additional information, visit Guarantors, referees and witnesses.

Citizenship enquiries

The Consular Section does not accept or process applications for Australian citizenship. These matters are administered by the Department of Home Affairs .

Frequently asked questions

My Australian passport is still current but has less than six months’ validity. Can I still use it to enter Australia?

Yes. Australian border authorities will admit you to Australia even if your Australian passport has less than six months’ validity.
However, you should check with your airline and the immigration authorities of any country you will transit through. Some countries and airlines may have their own passport validity requirements.
Australian citizens, including dual nationals, should use their Australian passport to enter and leave Australia.

Do I need to apply for a passport if I am not planning to travel?

No. Applying for a passport is voluntary.

What happens if my passport expires?

There is no penalty for letting your passport expire.
However, you may not be able to leave the Philippines without a valid passport.

Can I travel while my passport renewal is being processed?

If you have retained your previous passport while waiting on your new passport to be issued and have an urgent need for travel, please contact us on +63 2 7757 8100 or email [email protected].

What if I need to travel unexpectedly due to an emergency?

You may be eligible for an emergency passport if you have confirmed urgent travel plans and cannot wait for a full validity passport.
Emergency passports are generally valid for seven months, do not contain a chip, and may not be accepted by some countries for entry or transit.
Email [email protected] and explain your circumstances. Include your contact details and confirmed travel plans.

How do I apply for a full validity passport after receiving an emergency passport?

If you have been issued a limited validity or emergency passport, you must lodge a full passport application in person. Visit Adult Passport - First Adult Passport or Replacing a Lost or Stolen Passport.
Full passport applications can be lodged in Australia or at the nearest Australian diplomatic mission.

Passport fees

For current fees, visit the Consular and Passport Fee
Fees are charged in Philippine pesos or Australian dollars . Check the current fees before your appointment, especially if you intend to pay by manager’s cheque.
We accept Philippine debit and credit cards, Visa or Mastercard.
We accept Australian debit and credit cards, Visa, Mastercard or AMEX.
You may also pay with a Philippine bank manager’s cheque made payable to Australian Embassy in the Philippines.
We do not accept personal cheques or cash payments.

Feedback

Feedback about passport services can be sent to [email protected].

Contact us

Consular Section

Australian Embassy

Level 23, Tower 2, RCBC Plaza 6819 Ayala Avenue

Makati City 1200, Metro Manila, The Philippines

Telephone: +63 2 7757 8100

Email: [email protected]

For Embassy holiday closures, visit the Embassy Holidays.

Privacy Policy

The Australian Embassy in the Philippines uses third-party software (Setmore) to manage the Embassy’s appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes. If this information is not collected, DFAT's ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.