Consular Services

 

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If you require consular assistance please email your enquiry to [email protected].

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The Consular Section is open from 9:00am to 4:30pm Monday to Friday except for public holidays.

For after-hours emergencies please call +63 2 7757 8100 and follow the prompts to transfer (toll free) to the Department of Foreign Affairs and Trade 24-hour Consular Emergency Centre in Canberra or call direct on +61 2 6261 3305.

 

Visas and Citizenship Enquiries

• The Consular Section does not process Citizenship or Visa applications and is not able to respond to Australian visa or citizenship enquiries.
• For citizenship and visa enquiries please contact the Department of Home Affairs, or through your ImmiAccount.

• Further information can be found on our website.

 

If you require Consular Assistance, please contact the Australian Embassy Manila on +632 7757 8100 or send us an email to [email protected]
  

Consular Services

The Department of Foreign Affairs and Trade (DFAT) sets out the standard of service you can expect to receive in its Consular Services Charter.

Consular functions are, however, governed by international agreements and there are limits to the extent we can intervene on your behalf with foreign governments or authorities. You are subject to the laws and regulations of the country in which you are travelling.

• Consular Assistance

• Assisting Australians overseas within limits

• Arrest and Legal Advice

• Missing Australians Overseas

• Death of an Australian citizen

• Australian travellers with mental health condition

• Hospitalisation

• Visa Overstay

 

Services and Information Provided by Other Agencies – please contact these agencies directly

• Australian Police clearances
• Australian Citizenship
• Birth, marriage and death certificates
• Australian Government Benefits, Payments and Services
• Centrelink - Department of Human Services (DHS) International Services
• Returning to Australia

 

Voting While Overseas

• Check your enrolment online
• How to vote while overseas and Going overseas
• State and Territory Electoral Authorities 

 

Privacy

• Consular privacy collection statement
• Your consent is required before we can disclosure your personal information to selected individuals/organisations. 

 

 

Consular Section Contact Details

Consular Section
Australian Embassy
Level 23  Tower 2, RCBC Plaza 6819 Ayala Avenue
Makati City 1200, Metro Manila, The Philippines

Telephone: +63 2 7757 8100
Facsimile: +63 2 7757 8344

Email: [email protected]

List of Embassy Holidays