Renewing a Passport by courier
For an Adult passport renewal, you must be 18 years and over and you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
If you can answer yes to all the above, complete your passport renewal application (PC7) online and send it to us by courier.
If you don’t meet the criteria indicated above, you’ll need lodge your application in person by appointment.
Guide for Adult renewal application (PC7) by courier
1. Complete your renewal application form online
- The application must be lodged within six months of completion.
- You cannot download blank forms.
2. Print and sign your application form
- Print your application on plain white A4 paper, using black ink only. Make sure your form has printed in full and isn't cut off at the top or bottom of the page.
- Sign and date the form using black pen, within the signature box.
- Application forms with signatures that go beyond the signature box will not be accepted.
3. Photos
- Two recent identical colour photos, taken less than six months from the application submission with your full name and signature written on the back of one photo. Refer to photo guidelines for more information.
- Your photos do not need to be signed or endorsed by a guarantor.
- Do NOT attach the photos to the form as this may damage them.
- If you are unsure of the quality of the photo provided to you, request a digital copy / .jpeg file from the photo studio.
Some photo shops may not have the most updated Australian passport photo specifications. Home-printed photos are usually not acceptable as there are strict requirements. Please carefully check the Passport photo guidelines to avoid rejection.
The “crown of head” is where the top of your skull would be if it were visible. It is not the top of your hair or the start of your hairline.
4. Payment
- Payment options will be provided to you once your application has been determined to be complete. Please do not pay until advised to do so as fees change monthly and the final amount you will pay will be determined on the date your application is deemed to be complete. Failure to comply with this guideline may result in delays in processing your passport application.
- You can view more information on passport fees
5. Check your adult renewal checklist
- Before posting your application, review the adult renewal checklist
6. Courier your application
- Courier your application to:
c/o Consular Section
Australian Embassy
Level 23 Tower 2, RCBC Plaza
6819 Ayala Avenue
Makati City 1200
Please include a prepaid self-addressed envelope from your courier (if you wish to have the passport couriered back to you). If your courier does not offer prepaid envelopes, the Embassy is aware that this service is available from JRS Express courier service.
7. How long will it take?
- Processing time is a minimum of six (6) weeks - you are discouraged from making any travel plans if you do not have a valid passport.
Express options are not available for applications lodged outside of Australia.
Frequently Asked Questions
1. Do I send my original current passport with the renewal application?
- No.
2. How will I know if/when my application has been received at the Embassy?
- We will contact you either by phone or email regarding your application. You may also use your courier's tracking details to note if your couriered documents have been received by us.
3. What if I need to travel urgently, but already couried in my renewal application?
- Please send us an email regarding your situation. Our email address is: [email protected]
4. Will the Embassy send my new passport at my address?
- You will receive an email notification once your passport arrives at the Embassy. If you wish to receive your passport via courier to your postal address in the Philippines, please provide a prepaid pouch/envelope when you lodge your application. The Embassy has been advised that JRS Express offers this service. For more information on JRS branches and services, please visit JRS Express
- If you would like to collect your passport at the embassy, wait for a second email notifying the time and date when you may collect your passport. Please bring your current passport. If you are not able to attend, you may also ask your representative to collect the passport on your behalf. An authorization letter and a copy of your ID will be required – your authorized recipient must present his/her ID and your passport.
5. What if I cannot access the online portal to complete and print my PC7 renewal application
- Contact your nearest Australian mission to request a pre-filled PC7 renewal form which can be emailed to you.