Australian Embassy
The Philippines

Visas and citizenship



Travel to Australia is only available if you are exempt or you have been granted an individual exemption. Travel restrictions are subject to change. For all the latest information about Australia’s COVID-19 travel restrictions, including how to apply for an exemption, please visit: 

From 1 November 2021, modified quarantine arrangements, including home quarantine or no quarantine on arrival, may be available for fully vaccinated travellers coming to Australia from overseas.

Disruption of services

Some services relating to the visa application process may be impacted by COVID-19 and a range of services we rely on are increasingly unavailable.

This includes Australian Visa Application centres in Manila and Cebu which remain closed until further notice. Delays may also be experienced in relation to our panel physicians. 

While these services are unavailable or delayed, many applicants cannot meet visa application requirements. Applicants will be given additional time to complete checks and provide the requested information.

Pre-lodgement enquiries - Global Service Centre
If you wish to contact the global service centre regarding your pre-lodgment enquiry, please call +61 2 6196 0196, Monday to Friday 09:00am to 5:00pm (Manila local time). Callers can access Translating and Interpreting Service support. 

Visitor visas that could not be used due to COVID-19

Under Australian migration law, it is not possible to extend a visitor visa or electronic travel authority. You must apply for a new visa, if your current visa has expired and you wish to travel to Australia. 

A Visa Application Charge waiver will be available for Visitor (Tourist) visa holders whose visas expired while outside Australia following implementation of COVID-19 travel restrictions on 20 March 2020. Please refer to 

Lodged visa applications with pending outcome due to COVID-19

If you lodged a Visitor Visa application but have yet to receive a decision due to COVID-19 travel restrictions, the Department will keep your application until borders are open and normal Visitor Visa processing is resumed.

You may withdraw your application at any time before a decision is made by writing to the Department of your intention to withdraw the application. Note however that Visa Application Charges are generally not refundable, even if the application is withdrawn. Only very limited circumstances allow for a refund of the Visa Application Charge.

Unable to meet the Initial Entry Date
If you have a permanent or provisional family visa and you cannot travel to Australia before the specified initial entry date (first entry date) condition advised in your visa grant letter, please use the online Travel Facilitation Letter Request Form found here.

If you are a Skilled Visa holder, please email [email protected] 

Changes to Australian citizenship certificates from 1 July 2021

From 1 July 2021, applicants approved for Australian citizenship by descent and Australian citizenship by adoption will receive an Australian citizenship certificate instead of an Australian citizenship extract. The Government will not issue citizenship extracts for applications approved on or after 1 July 2021. You can still use a citizenship extract (issued prior to 1 July 2021), to apply for an Australian Passport. 

Applicants are encouraged to provide an Australian postal address with their application. If you are unable to provide one, we will send your certificate to the Australian Embassy and notify you on how you can collect the certificate.  For further information, please visit Evidence of citizenship and certificates.

Changes to Visitor visa applications from 30 September 2021

The Department of Home Affairs has introduced 100 per cent online lodgement for Visitor visas (subclass 600). From 30 September 2021, all applicants applying for a Visitor visa (subclass 600) from outside Australia in any stream must lodge their application online via ImmiAccount. Paper applications are not accepted as valid for lodgement.


  • The Australian Visa Application Centres  (VFS Global) in Manila and Cebu are closed until further notice.
  • For any Child visa related matters please contact [email protected] (From 1 April: Child Visa applications must be couriered directly to the Child and Other Family Processing Centre in Perth - please refer to:
    • This does not apply to subclass 445 - Dependent Child Visa - these can still be sent to the Embassy until advised otherwise.

  Visas and Citizenship          

Information for applicants             

If you are unsure which visa is right for you please use the Visa Finder

Full listing of Australian visas can be found here.


Other useful information

  • How do I request a document from the Philippine Statistics Authority (PSA)? See PSA 
  • Where can I find information on Australia's Visa Application Centre - VFS Global 
  • Where can I find information about booking an appointment for the Guidance and Counseling Program delivered by the Commission for Filipinos Overseas? Note: Completion of this program is a requirement under the Philippine Republic Act 10906 and 10364 for  fiancé(e)s, spouses and other partners of foreign nationals or of former Filipino citizens.