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For after-hours emergencies please call +63 2 7757 8100 and follow the prompts to transfer (toll free) to the Department of Foreign Affairs and Trade after hours Consular Emergency Centre in Canberra or call direct on +61 2 6261 3305.
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Visas, Immigration and Citizenship
Visit the Visas and Citizenship page for more information.
Biometrics
New location in the Philippines for biometrics collection for Australian visas – Davao City!
From Monday 29 April 2024, VFS Global, the Australian Department of Home Affairs service delivery partner for Asia, including the Philippines, will commence providing biometric collection and other services at Davao. The addition of biometric collection services in this location makes providing biometrics for Australian visa applicants easier and more convenient. To make an appointment for biometric collection after 29 April 2024 at the biometrics collection centre in Davao, please visit Offices outside Australia (homeaffairs.gov.au). From Monday 22 April 2024, VFS Global will be accepting bookings for biometric collection appointments occurring on or after 29 April 2024. The VFS Global operated Australian Biometric Collection Centre in Davao is located at:
Unit No. FES08, 2nd Floor, Alfresco Area Felcris Centrale, Barangay 40-D Quimpo Boulevard, Davao City, 8000 Philippines
In addition to biometrics collection, all VFS Global locations provide digital assistance to help visa applicants lodge their Australian visa application, and online payment assistance to assist visa applicants pay relevant visa application charges.
Further information, including relevant service fees, may be found at the VFS Global website – Welcome to VFS Global | For Individuals | Home
As you are lodging a visa application from within the Philippines, you will be required to provide personal identifiers, by way of biometrics. When you lodge your application online, you will be sent a request to provide personal identifiers (biometrics) via email. You should make an appointment to attend an Australian Biometrics Collection Centre (ABCC) in person to provide your biometrics. Ensure you make your appointment as soon as possible to avoid processing delays. Please visit Welcome to VFS Global| vfsglobal to make an appointment.
